Our boiler cover is very straight forward. You choose the level of cover you want from our available packages, You can decide to add an annual boiler service to your product if you want to keep your boiler in tip top form. You pay a monthly amount for the cover, knowing you can make unlimited claims via our 24/7 helpline when you need us.
Some providers of home insurance offer this as a feature. Check that you're not already covered by your home insurance policy, so you are not paying for cover you don't need.
Many providers will not cover old boilers, it is important that you check with them before applying for cover. The age of the boiler will not prevent us from offering cover, however in certain circumstances we may require further details before confirming cover.
This depends on the provider, and the terms and conditions they have for their products. Many boilers, especially older boilers, cannot be fixed as spare parts are hard to come by. If in the unlikely event your boiler can not be fixed at an economical price, we will offer you a discounted rate on a brand new boiler.
Different providers describe similar products in different ways. We have 3 main categories which we are happy to explain the difference between.
Basic Cover is our value product as it covers the least amount of events which could happen. If you are looking for a product which covers breakdown of the boiler itself only, then this is the best option.
Plus Cover includes the breakdown of the boiler, but also includes an annual boiler service to keep your boiler running efficiently. It also covers the heating controls which most warranties don’t cover.
Premium Cover includes cover for both the boiler and the central heating system, including the radiators. This also includes the annual boiler service and Heating controls cover.
For full details of all our products, please see our terms and conditions.
Our excess policy is the amount you have to pay per claim (Not per call out) Our excess is fixed at £80 and is the same across all of our policies. Should you be a customer of ours through an affiliate partner (Recently had a new boiler installation for example} then you will have a zero excess.